Privacy Policy

Overview

Fenora by Cloud30 helps service businesses manage bookings, invoices, receipts, and payments. This policy explains how we collect, use, and protect your information.

Information we collect

• Account details such as name, email, and business profile.
• Billing and payout information provided by you.
• Usage data related to bookings, invoices, and support tickets.
• Technical data such as device, browser, and IP address.

How we use information

• Provide and improve the Fenora platform.
• Process payments and send transaction confirmations.
• Respond to support requests and system alerts.
• Maintain security, prevent fraud, and enforce our terms.

Data sharing

We share data with trusted service providers such as payment processors and email delivery platforms to operate the service. We do not sell your personal data.

Data retention

We retain data for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Your choices

• Access and update your profile information in settings.
• Request account deletion by contacting support.
• Opt out of non-essential emails through your preferences.

Security

We use encryption and access controls to protect your data. No system is 100% secure, but we continuously improve our safeguards.

Contact

If you have questions about this policy, contact us at fenora@cloud30.tech.